Money Back Policy

1. Eligibility

You may request a refund within 14 days of your initial purchase or most recent renewal charge, provided that:

a) You have not previously received a refund for the same subscription

b) Your account has not been terminated due to a violation of our Terms of Use

c) You submit your refund request through our official support channels

2. How to Request a Refund

To request a refund, please contact our support team through the Contact Us page. Include your email address associated with the account and the reason for your refund request. We aim to process all refund requests within 5-10 business days.

3. Refund Method

Approved refunds will be credited to the original payment method used for the purchase. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear on your statement.

4. Free Trial Conversions

If you were charged after a free trial period ended and you intended to cancel, you may request a refund within 14 days of the charge. To avoid future charges, please ensure you cancel your subscription at least 24 hours before the trial period expires.

5. Non-Refundable Items

The following are not eligible for refunds:

a) Subscription periods that have already been fully used

b) Purchases made more than 14 days ago (unless required by applicable consumer protection law)

c) Accounts terminated for Terms of Use violations

6. Consumer Rights

This Money Back Policy does not affect your statutory consumer rights under applicable law. If your jurisdiction provides for a longer refund period or additional consumer protections, those rights take precedence.

Last updated: March 2026